Mobile Terms of Use

The subscription plans can be used for calls made using “direct VoIP” only (using your WiFi or 3G connections). Calls made using “callback” feature will not be cover by the plan. Vozcall plan gives you set amount of minutes, to call countries specified in details of certain offer (except excluded prefixes*). Your plan is valid during 30 days. Unused minutes won’t be transferred to next accounting period.
All offers are subject to our Fair Usage Policy. This Fair Usage Policy is effective immediately. We reserve the right to change this Fair Usage Policy at any time. Changes shall become effective immediately after publication of the revised version on www.vozcall.com. We also reserve the right to withdraw all offers at any time.
You can cancel your subscription anytime, but remember: as set out in the terms and conditions of the service, we will not issue any pro-rated refunds if you choose to cancel the subscription service before the end of the contracted subscription date.
In the event that there is, suspects that there is, any fraudulent activity or misuse of your subscription, we reserve the right to terminate your subscription with immediate effect and without a refund.

FAIR USAGE POLICY:

Vozcall wants to offer the best calling plans, at the lowest possible price. This Fair Usage Policy is designed to prevent fraud and abuse of our subscriptions by a small number of users.

Vozcall’s subscriptions are for individual use only (personal or business communications) in accordance with our Terms of Use and this FUP (“Legitimate Use”). The following is a list of practices that would not be considered Legitimate Use:

  • using subscriptions for telemarketing or call center purposes,
  • re-selling subscription minutes,
  • sharing subscriptions between users (e.g. via a PBX, call center, computer or any other means),
  • calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of placing the call, other than for your individual business communications,
  • unusual calling patterns inconsistent with normal, individual subscription use (for example, regular calls of short duration or calls to multiple numbers in a short period of time).
Other practices may be relevant in determining Legitimate Use and we reserve the right to take any unlawful, prohibited, abnormal or unusual activity into account in making its determination.
Vozcall may at its option, terminate its relationship with you, or may suspend your subscription immediately if it determines you are using your subscription contrary to this Vozcall’s FUP or Terms of Use. Where reasonable, we will provide you with notice of improper usage before suspension or termination of your subscription and, if appropriate, we can offer you an alternative subscription.
*Excluded prefixes:
  • special numbers
  • Chile Easter-Islands
  • France-Globstar
  • Canada-Northwestel
  • Israel-Palestine
  • USA-Directory Assistance